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wetheapex

Hospitality & travel

Answer every guest, in every channel, at any hour.

Guests ask the same questions before, during and after a stay, and they ask at all hours. We put fast, accurate answers on the phone, WhatsApp and web chat, and hand over to your staff for anything that needs a person.

The problem

Where the time goes.

  1. 01

    Reservation calls and messages are missed outside office hours.

  2. 02

    Front-of-house staff are pulled away to answer routine questions.

  3. 03

    Booking changes are handled by hand across several systems.

  4. 04

    Reviews and feedback are requested inconsistently.

Use cases

What we automate.

  1. 01

    Reservations by phone and chat

    Availability checked and bookings taken, changed or cancelled without a wait.

  2. 02

    Guest questions

    Check-in times, directions, facilities and policies answered instantly.

  3. 03

    Pre-arrival messages

    Confirmations, directions and optional extras sent at the right moment.

  4. 04

    Requests routed to staff

    Housekeeping, maintenance and special requests sent to the right team and tracked.

  5. 05

    Review and feedback follow-up

    Guests asked for feedback after their stay, with unhappy replies sent to a manager.

How it works

One workflow, step by step.

Example: a late-night reservationRuns on its own
  1. 1Guest calls or messagesTrigger
  2. 2AI checks availabilityIn your booking systemAutomated
  3. 3Reservation madeDetails confirmed backAutomated
  4. 4Confirmation sentBy message or emailAutomated
  5. 5Special requestsPassed to your teamYour team

The free call

Find out what your team could stop doing by hand.

Book a free 30-minute call. We'll look at one process together and tell you honestly whether it is worth automating.

  1. First 10 minutesYou walk us through one process that eats your team's time.
  2. Next 10 minutesWe map the steps and point out what can run on its own.
  3. Last 10 minutesYou get a straight answer: automate it, fix it first, or leave it.

Free. No obligation. No sales deck.

Book your free 30-minute call