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wetheapex

AI receptionist & AI call agents

Never miss a call again. Every caller gets an answer.

We build AI receptionists and AI call agents: voice AI that answers your phone in a natural voice, handles routine calls from start to finish, makes reminder and follow-up calls, and passes the rest to your team with a summary. They work around the clock and always tell callers they are speaking with an AI assistant.

Typical timeline
2–4 weeks
Pricing
Fixed quote before work starts
Ownership
Runs in your accounts
First step
A free 30-minute call

The problem

Where the time goes today.

  1. 01

    Calls go unanswered after hours and during busy periods, and the caller rings someone else.

  2. 02

    Your front desk spends the day on the same questions: hours, prices, availability.

  3. 03

    Callers wait on hold or leave voicemails that are picked up late.

  4. 04

    Messages are written on paper and never reach the CRM.

What we build

What you get.

  1. 01

    AI receptionist

    Answers on the first ring, understands what the caller needs, answers common questions and routes the call.

  2. 02

    Appointment booking by phone

    Checks your calendar, offers times, books the slot and confirms by SMS or WhatsApp.

  3. 03

    Outbound AI call agent

    Appointment reminders, confirmations, lead call-backs and follow-ups, made only to people who have agreed to be contacted.

  4. 04

    Transfer to a person

    Urgent or complex calls are passed to your team live, with a short summary so the caller does not repeat themselves.

  5. 05

    Call notes in your systems

    Every call is summarised and logged against the right contact in your CRM or booking system.

  6. 06

    Call, then WhatsApp

    After the call, the caller gets the details on WhatsApp or SMS: the booking, a location pin, a brochure or a payment link.

  7. 07

    English and Arabic

    One agent can answer in English and Arabic, and switch when the caller does. Each language is tested with real sample calls.

How it works

One workflow, step by step.

Example: an after-hours booking callRuns on its own
  1. 1Customer callsAfter hours, or while lines are busyTrigger
  2. 2AI answers and listensIn a natural voiceAutomated
  3. 3Calendar checkedReal availability, liveAutomated
  4. 4Appointment bookedConfirmed by messageAutomated
  5. 5Team gets a summaryOr the call, if it is urgentYour team

Tools we use

The exact tools depend on what you already use. We recommend the simplest option that does the job.

  • Twilio
  • Vapi
  • Retell AI
  • ElevenLabs
  • n8n
  • Google Calendar
  • Your CRM or booking system

Related work

See it in a project.

Healthcare & clinics

AI receptionist for a dental clinic

How we would make sure every call to a busy clinic is answered, and most bookings are made without the front desk picking up.

Read the project

FAQ

Questions we get asked.

What is the difference between an AI receptionist and an AI call agent?

An AI receptionist answers incoming calls: questions, bookings, messages and transfers. An AI call agent also makes outbound calls, such as reminders, confirmations and calling back new leads. Most businesses start with the receptionist and add outbound calls later.

Does it sound robotic?

Current voice models sound natural and cope with interruptions and pauses. You listen to test calls and choose the voice before it goes live.

Does it tell callers they are speaking with an AI?

Yes. The agent introduces itself as an AI assistant at the start of the call. Where calls are recorded, we also set up the notice the law requires.

Which languages can it speak?

English is the usual starting point, and Arabic and other languages can be added. We test each language with real sample calls before launch.

What happens when it cannot help?

It transfers the call to your team, or takes a message and sends it to the right person straight away. You decide the rules.

Can we keep our existing phone number?

Usually, yes. Calls are forwarded from your current number, either always or only when your team does not pick up. In the UAE that is normally a forwarding setting on your existing business line, which we confirm with you during setup.

How is this different from a virtual receptionist or a call answering service?

A virtual receptionist or call answering service uses people in a call centre who take messages from a script. An AI receptionist answers on the first ring at any hour, can take several calls at once, books straight into your calendar and logs every call in your CRM. Many businesses use AI for routine calls and keep people for the calls that need them.

Are calls recorded, and is that allowed?

Only if you want them to be. Where calls are recorded, callers are told at the start, recordings are kept for a period you choose, and access is limited, in line with the UAE Personal Data Protection Law and the rules in the other countries you serve.

How long does it take to go live?

A focused receptionist for one location is usually live within a few weeks: a short discovery call, a build, test calls you listen to, then a soft launch on after-hours calls before it takes daytime overflow.

The free call

Find out what your team could stop doing by hand.

Book a free 30-minute call. We'll look at one process together and tell you honestly whether it is worth automating.

  1. First 10 minutesYou walk us through one process that eats your team's time.
  2. Next 10 minutesWe map the steps and point out what can run on its own.
  3. Last 10 minutesYou get a straight answer: automate it, fix it first, or leave it.

Free. No obligation. No sales deck.

Book your free 30-minute call